Terms and Conditions

Accommodation (Hotel)

Credit card details are required to secure your booking

A £20.00 deposit will be debited from your account at the time of booking, this is transferable up to the two week period but non-refundable

Cancellation charges as follows:

  • less than 2 weeks notice 50% charged This is defined as being before 3 pm (the check in time) 2 weeks before you are due to arrive
  • less than 1 weeks notice 100% charged This is defined as being before 3 pm (the check in time) 1 week before you are due to arrive

If you anticipate a late arrival (after 8:00pm) please telephone The Cuan to advise (028 4488 1222)

All damages and breakages must be reported and paid for.

Any items missing will be charged for.

All our rooms are no smoking Additional cleaning to rid a room of the smell of smoke will be charged to your card.

We look forward to meeting you and ensuring that you have a wonderful stay at The Cuan.


Restaurant Bookings

A discretionary service charge of 10% will be added to parties of 10 or more. This is distributed entirely to staff.


Taste of Ulster Awards from 2006 - 2022

Tourism Northern Ireland 4* Guest house accommodation

Commited to people, places and most of all our planet.

Trip Advisor Hall of Fame. Certificate of Excellence 5 Years in a Row.

Best Hotel & Guesthouse Restaurant 2022